PRIVACY POLICY

Effective Date: 30 Juni 2024

Introduction

At Etawaku Platinum, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

Information We Collect

We may collect the following types of information:
  1. Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment information.
  2. Browsing Information: We may collect information about your browsing behavior on our website, including the pages you visit, the links you click, and other actions you take.
  3. Technical Information: We may collect technical information such as your IP address, browser type, device type, operating system, and the date and time of your visit.

How We Use Your Information

We may use your information for the following purposes:
  1. To Process Transactions: We use your personal information to process your orders, handle payments, and deliver products to you.
  2. To Improve Our Services: We use your browsing and technical information to understand how you use our website and to improve its functionality and user experience.
  3. To Communicate with You: We use your personal information to respond to your inquiries, send you order confirmations, delivery updates, and other communications related to your transactions with us.
  4. For Marketing Purposes: With your consent, we may use your personal information to send you promotional emails, newsletters, and special offers.

How We Protect Your Information

We implement a variety of security measures to protect your personal information, including:
  1. Encryption: We use encryption to protect sensitive information transmitted online.
  2. Access Controls: We limit access to your personal information to authorized personnel only.
  3. Data Storage: We securely store your personal information and regularly review our security practices to ensure the safety of your data.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
  1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.
  2. Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request.

Your Rights

You have the following rights regarding your personal information:
  1. Access: You have the right to request access to your personal information that we hold.
  2. Correction: You have the right to request that we correct any inaccuracies in your personal information.
  3. Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  4. Opt-Out: You have the right to opt out of receiving marketing communications from us.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device to track usage patterns and preferences. You can control the use of cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Etawaku Platinum